WhereToPay.us

Frequently Asked Questions

Find quick answers to the most common questions about this site.

Isn't a policy number personally identifiable information (PII)?

No, a policy number is not considered personally identifiable information (PII). While it is unique to an individual or entity, it does not, on its own, reveal sensitive personal details like a name, address, or financial information. Policy numbers are typically used as identifiers for administrative purposes and are not inherently tied to personal identity without additional context. They are regularly found in public records. 

Additionally, we only store the policy number temporarily for the purpose of creating a new entry or matching it to a rule. Once this process is complete, the policy number is erased and is not retained in our system. This ensures that your information is handled securely and responsibly.

Does this widget store my personal information?

No, this widget does not collect or store any personal information. It is designed to provide general guidance without requiring you to input sensitive data.

Where does the information in this widget come from?

The information in this widget is collected from publicly available sources, such as user submissions and other publicly accessible documentation. We aim to keep the information up-to-date and accurate, but it is always best to verify with your insurance provider.

Is the information in this widget accurate?

While we work hard to ensure the accuracy of the information, payment details and processes can change. For this reason, you should always verify the details directly with your insurance provider before making any payments.

How often is the information updated?

We update the information in this widget regularly based on changes from publicly available sources. However, because updates may not be immediate, we recommend verifying details with your insurance company before making a payment.

Can I depend on this widget for making my insurance payment?

This widget is a helpful tool to guide you, but it should not be relied upon as the sole source of information. Always confirm payment details directly with your insurance provider to ensure accuracy.

What should I do to add or update information or report errors?

If you notice that an insurance company or payment option is missing, simply click the "Add" button on any screen to submit a request. We’ll review the submission and update the widget accordingly. To send us a message, see our Terms of Service page.

Is this widget affiliated with any insurance company?

No, this insurance policy locator widget is not affiliated with any specific insurance company. It is an independent tool developed by an established insurance agency with over 20 years of experience, designed to help retail insurance customers find general payment information.

Will you place advertisements on the widget?

The widget will only subtly display our URL and never ads. This site may feature ads for non-insurance products, B2B services, or insurance-related products for producers. We will not advertise retail insurance on this site.

Is this widget free to use?

Yes, this widget is currently free to use. In the future, we may explore options to support the site and cover costs, such as advertising or additional services, but you are always free to discontinue use if it no longer meets your needs. 

Can I add this widget to my own website?

Yes! Hotlinking is okay! You can embed this widget on your own website. This will allow your visitors to access the same helpful tool directly from your site.

Please note that we do not provide technical assistance for embedding; we recommend consulting with your web developer for implementation. 

Check out the Help Page for some free hints, many customizations.

Is a white-label widget available?

For white label licensing inquiries, please contact us on our Terms of Service page.